Privacy policy

I am registered with the Information Commissioner’s Office (registration no: ZA370512)

I will not use your personal data to contact you for any other purpose than counselling or coaching.

I will not share your details with any other party for marketing or otherwise.

I will take all reasonable precautions to prevent the loss, misuse or alteration of information that you give me.  I may communicate via email but these will not be encrypted. I make every attempt to protect my systems against viruses however I cannot guarantee that all communication will be virus free.

What I collect from you

I collect your name and email address when you request templates. I will obtain your permission to keep this information for future counselling and coaching documentation or updates that you may find useful.

Prior to our session, I ask you to fill in a registration form. All the details on this form are stored under a code rather than your name. Once you have emailed the form to me, I will print it and delete it from my computer

Website

Your personal information is not stored on my website. Only the contact details you email to me to request templates or make an enquiry.

Paperwork

I keep paper copies of the following in a secure environment:

  • Copies of correspondence
  • The signed and dated counselling framework
  • The assessment form
  • Brief session notes.

Sessions

The content of the sessions will remain confidential, expect in rare and exceptional circumstances. If it emerged that there was a serious risk of harm to you or to another person, disclosure of terrorist activity or where we were compelled in law to do so, I would need to release appropriate information to your GP and/or another relevant authority.

I will not provide reports or letters about your counselling to any external agency, without your written consent, except where a court order has been issued.

My work is supervised by a senior colleague to maintain appropriate standards of practice. All material discussed in this supervision is kept confidential within the organisation.

Once your counselling/coaching has ended, I will securely retain your client records, including copies of any correspondence, for as long as is required, but not exceeding a period of seven years.